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Mailing Address
McMaster University
Hamilton, Ontario, L8S 4L8
Canada
Telephone: +1 (905) 525-9140
Web Address: http://www.mcmaster.ca/
The following is a list of University offices (with the appropriate postal code) and administrative staff members that are most frequently contacted. Other offices and services, with their addresses, telephone numbers, and email or web addresses (where available) are described throughout the Calendar.
In addition, individual departmental, university staff and faculty member contact information is available at https://directories.mcmaster.ca/faculty-staff/.
Office of the Registrar
University Registrar: Melissa Pool
Student Services (available for student inquiries)
- Online live chat hours: Monday to Thursday, 10 am - 3:30 pm
- Online chatbot, MAC: Available 24/7
Transcripts and Records
Gilmour Hall, Room 108, L8S 4L8, ext. 24796; Fax: (905) 527-1105
https://registrar.mcmaster.ca/category/services/transcripts
Examinations, Schedules and Classroom Reservations
Associate Registrar (Scheduling and Examinations): Bernadette Belan
Gilmour Hall, Room 114, L8S 4L8, ext. 24453; Fax: (905) 527-1105
http://registrar.mcmaster.ca
Admissions (Undergraduate Studies)
Senior Associate Registrar, Admissions: Trish Sullivan
Gilmour Hall, Room 108, L8S 4L8, ext. 27491; Fax: (905) 527-1105
http://future.mcmaster.ca/admission/contact-us
Student Recruitment
Assistant Registrar, Student Recruitment: Paula Johnson
Gilmour Hall, Room 102, L8S 4L8, ext. 24786; Fax: (905) 524-3550
http://future.mcmaster.ca/admission/contact-us
Aid & Awards
Senior Associate Registrar, Aid & Awards: Liz Way
Gilmour Hall, Room 120, L8S 4L8, ext. 24528
https://registrar.mcmaster.ca/aid-awards
Academic Advising
A list of Academic Advising offices is available should you require assistance from your Faculty office.
Office of Academic Integrity
Academic Integrity Officer: Kimberly Mason
McMaster University Student Centre, Room 211, ext. 24303
https://www.mcmaster.ca/academicintegrity
McMaster Alumni Association
Director of Alumni Advancement: Karen McQuigge
Alumni House, L8S 4K1, ext. 23900
http://alumni.mcmaster.ca
Office of the Associate Vice-President (Students & Learning) and Dean of Students
Associate Vice-President (Students & Learning) and Dean of Students: Sean Van Koughnett
Gilmour Hall, Room 207, L8S 4L8, ext. 27455
Centre for Continuing Education
Director: Lorraine Carter
One James North, Third Floor, ext. 23325
https://www.mcmastercce.ca
School of Graduate Studies
Associate Vice-Provost and Dean of Graduate Studies: Doug Welch
Gilmour Hall, Room 212, L8S 4L8, ext. 23679
https://gs.mcmaster.ca
Housing and Conference Services
Director of Housing and Conference Services: Kevin Beatty
Commons Building, Room 101, L8S 4K1, ext. 24036
https://housing.mcmaster.ca
Conference & Event Services
McKay Hall, Room 124, L8S 4M6, ext. 26898
Residence Admissions
Commons Building, Room 101, L8S 4K1, ext. 20855
Off-Campus Resource Centre
McMaster University Student Centre, Room B112, L8S 4S4, ext. 24086
Hospitality Services
Director: Chris Roberts
Commons Building, Room 116, L8S 4K1, ext. 23836
Mac Express Inquiries: ext. 27448
Equity and Inclusion Office (EIO)
Associate Vice-President, Equity and Inclusion: Arig al Shaibah
McMaster University Student Centre, Room 212, ext. 27581
http://equity.mcmaster.ca
Services for Students with Disabilities (Student Accessibility Services)
McMaster University Student Centre, Room B107, L8S 4S4, ext. 28652
https://sas.mcmaster.ca
Student Success Centre
Director: Gina Robinson
Gilmour Hall, Room 110, L8S 4L8, ext. 24254
https://studentsuccess.mcmaster.ca
Student Wellness Centre
Peter George Centre for Living and Learning (PGCLL), Ext. 27700
Director of Student Wellness Centre: Rosanne Kent
Associate Director of Medical: Dr. Janice Young
Associate Director of Counselling: Dr. Debbie Nifakis
https://wellness.mcmaster.ca
Advice for Overseas and Exchange Students
Student Success Centre, Gilmour Hall Room 110, L8S 4L8, ext. 24254
https://studentsuccess.mcmaster.ca/international-students/
Grievances
University Secretary and Freedom of Information & Protection of Privacy (FIPPA) Officer: Andrea Thyret-Kidd
Gilmour Hall, Room 210, L8S 4L8, ext. 24337
http://secretariat.mcmaster.ca
Ombuds Office
Ombuds: Carolyn Brendon
McMaster University Student Centre, Room 210, L8S 4S4, ext. 24151; Fax: (905) 529-3208; Email: ombuds@mcmaster.ca
The Ombuds provides information and advice relating to problems, complaints and appeals involving members of the McMaster community. The Ombuds Office is a service provided by the MSU and the University.
Other Publications for McMaster Students
Undergraduate Studies
- Many academic departments offer information booklets about their undergraduate programs. These may be requested directly from the departments.
Graduate Studies
- Calendar of the School of Graduate Studies (Available online from the School of Graduate Studies.)
- McMaster Divinity College Calendar (Available from Divinity College.)
- Graduate Studies in Business (MBA and Ph.D programs) (Available from the DeGroote School of Business.)
- Teaching departments that offer graduate studies also provide information booklets about their programs. These may be requested directly from the departments.
Certificate and Diploma Programs
The McMaster Continuing Education (MCE) Course Catalogue which describes certificate and diploma programs and affiliated professional associations is available at http://www.mcmastercce.com/
Professional Development and Non-Credit Studies
Brochures about non-credit programs, such as computer training, professional development workshops, managerial and leadership training, and corporate and custom training as well as the CCE Course Catalogue are available at http://www.mcmastercce.com/
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