May 24, 2024  
Undergraduate Calendar 2014-2015 (Fall/Winter) 
Undergraduate Calendar 2014-2015 (Fall/Winter) [-ARCHIVED CALENDAR-]

Academic Facilities, Student Services and Organizations


Academic Facilities

The University Libraries
(Business, Engineering, Humanities, Science and Social Sciences)
(Health Sciences)













McMaster’s libraries are an excellent resource for all your research and study needs. There are four campus libraries: Mills Memorial Library, the H.G. Thode Library of Science and Engineering, Innis Library (Business) and the Health Sciences Library. Students, faculty and staff are welcome to use any library regardless of your program of study. Each offers a “Research Help” service to help you with course assignments. Last year we introduced “Ask a Librarian”, a virtual reference service that connects students, faculty and researchers with real-time research assistance through chat. Visit a library in person, by phone, or via email (

In 2013 the collection consisted of some 1.9 million titles in all formats, including print volumes, e-books, online journals and databases), video and sound recordings, and more than 13,000 linear feet of archival materials. McMaster students, faculty and staff have access to over 800,000 electronic resources, including approximately 86,000 electronic journals and 678,000 e-books, available at any time from both on and off campus.

The William Ready Division of Archives and Research Collections in Mills Library is home to an outstanding collection of rare books, manuscripts, and archives, providing many opportunities to work with rare or unique items and primary sources. Worth special mention is the archive of Bertrand Russell, British mathematician, philosopher, and peace activist. The Russell archive is a truly massive collection of correspondence and manuscripts, supported by books and secondary sources. The Division’s other strengths include Canadian literature and publishing, peace and war studies, the Holocaust and World War II underground resistance movements, labour, and Canadian music and popular culture. Among the more contemporary archival collections are the papers of Basil Johnston, Bruce Cockburn, Robert Sawyer, Vera Brittain, Marian Engel, Margaret Laurence, Farley Mowat, Susan Musgrave, Matt Cohen, and many others. The Division holds more than 37,000 books published before 1800 and over 100,000 books in all, as well as rare maps, 18th century journals, and medieval manuscripts.

The campus libraries have thousands of study spaces to meet a variety of needs: individual study, group study, quiet study and silent study. The Lyons New Media Centre,  is a recently renovated space for the innovative use of new and traditional media in teaching, learning and research at McMaster. Equipped with the latest technology including the Adobe Creative Suite and other multimedia software, it offers spaces including media creation and editing workstations, video production facilities including a green screen, a gaming suite, and a multimedia classroom. The Centre also features a large video wall to showcase the media creation process, to highlight faculty and student research and to display faculty and student media projects.

University Technology Services (UTS)


John Kearney, B.Com., M.B.A., M.Eng.

UTS established the UTS Service Desk as a central point of contact for McMaster University for support and requests. Our services are available on UTS Service Catalogue:

UTS Service Desk

Hours: Monday - Friday; 8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Location: Main Campus, BSB Rm. 245
Service Catalogue:

There are eight Student Computer labs that are managed by UTS and available for undergraduate students:

  • Burke Science Building (BSB) - Rooms 241, 242, 244, 249 - Extension 21472
  • Kenneth Taylor Hall (KTH) - Rooms B121, B123 - Extension 24230
  • John Hodgins Engineering (JHE) - Rooms 233A, 234 - Extension 24529

UTS computer lab hours change every term. Please refer to our website to check for updated hours: Printing and Scanning Services are available in the Student computer labs.

Information on printing for students on campus is available on the website:

Printing is provided on a fee-for-service basis in all UTS computer labs.

When you are enrolled at McMaster, your Print/Copy account is created for you. Simply log in, using your MAC ID and password, on one of the Cash Pay Stations located in any of the McMaster Libraries and also the HS Bookstore to add value to your account.

The Cash Pay stations do not provide change, however credit can be added using quarters, loonies, toonies, $5, $10, and $20 bills, up to a total of $75.

When you are ready to print or copy a document you will be asked to sign in. Use your MAC ID and password to do so. The costs of printing will be deducted from your account. Be careful of asking one of the MFDs to print a document that is not 8.5” X 11” without indicating it should resize the document manually, as the MFDs do not resize automatically. Your print job will not be printed and you will still be charged for the copy.

ALWAYS remember to log off when you are done copying and printing, otherwise your account is open to the next person to use the machine.

Technology Tools at McMaster University

UTS provides many services that students will use throughout their stay at McMaster University. Some of these services include: MUGSI and SOLAR, E-mail, use of Student computer labs, MacSecure (wireless) and MacConnect (wired and wireless) network connections on campus.

Technology services that are available to you are dependent on your Mac ID. Be sure to activate it and enable your Mac ID services in MUGSI. For more information on your Mac ID visit:

MUGSI (McMaster University Gateway to Student Information)

MUGSI enables students to view and print personal, academic, and financial information. Students can check grades, print timetables, update mailing address and find their exam schedule, among other things. MUGSI also has links to a number of other important tools students use while at McMaster. More information what MUGSI offers are available on our website. Visit:

McMaster E-Mail

Every registered student will have a McMaster e-mail account. All McMaster students (undergraduate and graduate) now have McMaster Google email account. E-mail address will be in the format: MAC E-Mail is available through

For further information on student email at McMaster please visit:


MacOnline provides high-speed Internet service to students living in residence. . Please visit to see services available to students in residence.


Wireless Computing

Many campus buildings are wireless enabled. Some of the most popular spots are Student Centre, MDCL, David Braley Athletic Centre. For a complete list of the wireless coverage please refer to our website:

You will need to use your Mac ID in order to connect to the wireless network.

Registering Online for Courses

SOLAR is an online course registration system. Detailed instructions are available at There is a 45-minute time limit for registration and therefore students should select their courses before logging on. Any registration related questions should be directed to Registrar’s office.

Any Technology related questions can be directed to the UTS Service Desk via, ext. 24357 (2HELP).

Centre for Leadership in Learning

Mills Library Room 504, ext. 24540

For a complete listing of Centre for Leadership staff, please visit our website.

At the Centre for Leadership in Learning our mandate is to encourage, support and collaborate with the teaching community in the scholarly exploration, implementation, evaluation and dissemination of teaching and learning practices. CLL activities include both general and discipline and discipline-specific approaches to the promotion of teaching and learning in all its forms and contexts.

Our programs and services include:

  • support to help instructors and Teaching Assistants improve their teaching including: professional development workshops; one to one consultations; small grants for teaching initiatives; and, a library of resource material;
  • support to assist instructors and Teaching Assistants to engage in research about teaching and learning; and,
  • support for teaching and learning technology including: the campus learning management system (i.e., Avenue to Learn; digital media; graphic design; digital video; academic wiki service; and online conferencing (i.e., Blackboard Collaborate).

McMaster Media Production Services

Media Production Services (MPS) provides complete communication delivery services to faculty, staff and students whether the project is for education, research or personal use.


Phil Poelmans

Printing Services Division

DeGroote School of Business, Room B111, ext. 24446 and ext. 24447

Print communication options ranging from high speed copying to high end marketing collateral pieces are available through Printing Services. The state-of-the-art facility allows for submission of both electronic files and traditional hard copy. The services include pre-press and file manipulation services, variable data printing of 1 to 1 marketing pieces, electronic printing in black and white and full colour plus full bindery services. PrintPal, our on-line ordering service, allows our clients to submit their own designs directly to our print service automatically and efficiently. Complimentary services include large format poster production including laminating, mounting and plaquing. MPS also provides Optical Mark Recognition (OMR) services to the McMaster community.

Design Group

Mills Memorial Library, Room L118, ext. 21473

MPS Design team provides a full range of print, advertising, web sites design from concept to completion as well as cross-media communication solutions, including custom brochures, logos, ads, social media campaigns, newsletters, email blasts, annual reports, and poster presentations.

Printsmart - Campus Fleet Copier/Multifunction Solutions

DeGroote School of Business, Room B111, ext. 22111

MPS manages the fleet multifunction devices and supplies for the entire campus, including DTC and other off-site locations. For more information call the number above or go to the PrintSmart site at

Gerontological Studies

The Department of Health, Aging, & Society  offers an Honours Gerontology degree, a B.A. in Health, Aging & Society, a Minor in Gerontology and a M.A. in Health and Aging. For information contact the Department of Health, Aging and Society at ext. 27035 or 27961, or visit Kenneth Taylor Hall Room 226. For more information about the undergraduate degrees, please see the Health, Aging & Society section of this calendar.

Gilbrea Centre

Kenneth Taylor Hall, Room 204, ext. 24449


Amanda Grenier, B.S.W., M.S.W., Ph.D.


Amanda Bradford-Janke, M.Sc

The Gilbrea Centre for Studies in Aging is a critical hub of research, teaching, and outreach, with a mission to improve all aspects of the lives of older adults, in the community and in long-term care, by linking research, education, and practice at McMaster with local, national and global initiatives.

The objectives of the Gilbrea Centre for Studies in Aging are:

  1. to support an inter- and trans-disciplinary research agenda on aging that supports the education and service mission of the University;
  2. to leverage successes to date in attracting financial support for research and knowledge transfer from the public and private sectors;
  3. to ensure that the research is grounded in the community and responsive to real needs and concerns of individuals, families and societies;
  4. to support and promote the University’s strategic plan, Refining Directions, by building on the study of aging (from cell to society) as an area of excellence at McMaster University;
  5. to support and promote research on three broad programs: Aging and Independence; Aging and Social Inclusion; and Aging and Mental Health;
  6. to translate research into practice through the delivery of educational events aimed at professionals, educators, researchers and other practitioners in the field of aging;
  7. to assist in the development of undergraduate and graduate curriculum on aging;
  8. to translate research findings into useable knowledge by a variety of stakeholders including public policy decision-makers, care providers, community groups and industry;
  9. to share knowledge on research and leading practices with the community through public lectures such as the Karl Kinanen Lecture.

Office of International Affairs

Alumni Memorial Hall, Room 203, ext. 24700, 24211, 22916

Inquiries for International Admissions


Announcement Pending


Ni Jadon


May Zhai


Tania Hakim
Paul Leegsma


Laurine Mollinga

McMaster University has become increasingly involved around the world in exchange agreements, institutional linkages and externally funded international programs concerned with collaborative research, education and human resource development, and with improving the delivery of services in such sectors as business, environmental protection, community health, engineering and technology development and transfer. The Office of International Affairs (OIA) has taken on an expanded international role that seeks to coordinate and facilitate McMaster’s expertise in a highly complex and changing global environment. OIA facilitates and coordinates the development of international agreements with other institutions, research and education agencies, including government and non-government organizations.

The Office of International Affairs is situated within the Office of the Vice-President, Research and International Affairs.

McMaster Museum of Art

University Avenue, ext. 23241

Carol Podedworny, B.A., M.M.St., M.A.,

Ihor Holubizky,

Julie Bronson, B.A.,

Rose Anne Prevec, B.A.,

Located across the plaza from the University Student Centre, on the corner of Sterling and University Avenue, the Museum contains five Exhibition Galleries, a Paper Centre and an Education Gallery. The Museum offers a year-round program of changing exhibitions of historical, modern and contemporary art and presents the McMaster graduating studio art class exhibition each spring. A complementary program of public events including lunchtime talks, Visiting Artist talks, panel discussions and workshops is ongoing.

McMaster’s internationally recognized art collection contains more than 7,000 objects, highlighted by the Levy Collection of Impressionist and Post Impressionist paintings and a specialized collection of over 300 German Expressionist prints.

Contact the Museum for exhibition listings. Hours: Tuesday/Wednesday/Friday, 11:00 a.m. - 5:00 p.m.; Thursday, 11:00 a.m. - 7:00 p.m; and Saturday, 12:00 p.m. - 5:00 p.m. Voluntary admission fee of $2.00; free for students and seniors. Museum Memberships available. Wheelchair accessible.

University Secretariat


Helen Ayre

The University Secretariat is responsible for coordinating and facilitating the work of the Board of Governors, the Senate, and their standing and ad hoc committees, providing those bodies with administrative, advisory and secretarial support. It is a repository of information on all matters relating to the governing bodies. In this context, the University Secretariat is a source of information, advice and guidance on matters of jurisdiction, strategy, policy and process to all members of the McMaster community. The University Secretariat administers elections of faculty, staff and student representatives to the University’s governing bodies. The University Secretariat is also the Office of Freedom of Information and Protection of Privacy for the University, with the Secretary being the Designated Head of the Institution with respect to this responsibility.

The University Secretary is the chief administrative officer of the Board of Governors and the Senate and is responsible for directing the operations of the University Secretariat. As Secretary of the Board of Governors, the Secretary reports jointly to the Chair of the Board and the President of the University. As Secretary of the Senate, the Secretary reports to the President of the University, who is the Chair of the Senate.

The Board of Governors

The legal responsibilities of the Board of Governors are set out in Section 9 of The McMaster University Act,1976. While the President and senior administrative officers exert the central influence in policy as well as providing the dominant force in management under the authority of the Board, Board members play an important role in the governance of the University, since the Board is the legal owner and the final authority for the institution whose assets and operations the Board holds in trust. Except for such matters as are assigned by the 1976 Act to the Senate, the government, conduct, management and control of the University and of its property, revenues, business and affairs are vested in the Board. The Board conducts its affairs by making by-laws, resolutions and regulations to supplement the Act.

The Senate

The University Senate has ultimate responsibility for determining academic policy and regulating the system of education, which includes new academic programes, changes in curriculum, standards for admission to the University, examination policy, academic regulations, the conferring of degrees, the criteria and procedures for granting tenure and promotion to faculty members and so on. The Senate recommends to the Board the establishment or termination of Faculties, Schools, Institutes and Departments.


Two other bodies of Senate are the Graduate Council and the Undergraduate Council. Although they are subordinate bodies of Senate they differ from the standing committees in that Senate has delegated to each of the Councils some major decision-making powers.

Student Services

Aboriginal Students Health Sciences (ASHS) Office

ASHS Team & Student Space, McMaster University, Health Sciences Centre, Room 2A1E, ext. 23935
ASHS Director & Program Coordinator, McMaster University, Health Sciences Centre, Room 3H46-B, ext. 22824

Danielle N. Soucy, M.A.

At the Aboriginal Students Health Sciences (ASHS) office you will find a culturally safe space for First Nations, Inuit and Métis students on campus. ASHS provides student career counseling and information about the admissions and application processes; works closely with health sciences programs to strategize ways to overcome barriers and improve preparedness and access for students; acts as an advocate and champion for First Nations, Inuit and Métis student priorities; links with local Aboriginal communities and organizations for consultation, outreach and recruitment; and, creates an inclusionary environment for Aboriginal students within the university which includes incorporation of First Nations, Inuit and Métis content into health sciences programs’ curricula.
ASHS also offers the following services to students:

  • The Elders-in-Residence program allowing students’ access to an Aboriginal Elder
  • An Aboriginal Mentorship Program where Aboriginal MDs, Nurses, Researchers, and Academics are available to share the experience of being a student in health and health professionals
  • Staff members dedicated to recruitment, retention and academic counseling are available to help with bursaries and scholarships and to help navigate life at McMaster

The ASHS student space offers

  • A resource library with Indigenous & non-Indigenous scholarship,
  • A study area with work stations/ internet and wireless zone,
  • A media station to view documentaries, and
  • A lounge and nutrition area to socialize with your colleagues, host a meeting or study group.  

Further information can be accessed by calling the ASHS office at (905) 525-9140 ext: 23935, by email at, by visiting our website at or dropping into the student space at HSC, 2A1E.

Associate Vice-President (Students & Learning) and Dean of Students

Gilmour Hall, Room 207, ext. 27455
Sean Van Koughnett, B A , M A E S

The Associate Vice-President (Students & Learning) and Dean of Students leads a variety of specialized student services in support of the overall health and welfare of students at McMaster. The Dean of Students is available to meet with students and representatives of student organizations on issues relating to student life and student services on campus.

Athletics and Recreation (Customer Service)


Jeff Giles

Please visit our website for information about our programs and services.

Office of Academic Integrity

McMaster University Student Centre, Room 211, ext. 24303

The Office of Academic Integrity serves as the primary resource to students, faculty and staff on McMaster University’s Academic Integrity Policy, Research Integrity Policy and related processes. Please visit the web site for more information.

Campus Stores

Gilmour Hall, Room B101, ext. 24751


Donna Shapiro

The Campus Store is a student-focused operation employing between 80 and 100 students each year. The mission of the Campus Store is to support the academic pursuits and cultural life of the University community while generating revenue to support student services.

As an ancillary operation, the Campus Store is entirely self-sustaining. No money from tuition or student fees goes towards covering operation costs. All revenue generated by the Campus Store stays within McMaster University.

The Campus Store

Gilmour Hall, Room B101

Your source for everything McMaster! Located in the basement of Gilmour Hall next to the Student Centre, the Campus Store has everything a student needs including textbooks and academic supplies, McMaster and Marauders gear, a wide selection of stationery, popular books, magazines and dorm supplies.

The Campus Store’s Computer Centre offers students educational discounts on computers and software. There is a wide selection of electronics, hardware, software and peripherals as well as an in-store computer repair and service technician.

Other services the Campus Store offers include:

  • Used textbook purchasing program (
  • Locker rentals
  • Degree frames and class rings
  • Custom merchandise for student clubs
  • Student charge accounts (credit limit of $1,500)

The Campus Store Health Sciences

Health Sciences Centre, Room 1G1

This location specializes in Medical, Nursing and Health Sciences course materials and features an extensive selection of current reference books in all health related fields. Stethoscopes, diagnostic instruments and medical scrubs are also available here along with a selection of McMaster Health Sciences apparel and merchandise.

The Maroon Shop & Niketown

David Braley Center, First Floor

The Maroon Shop & Niketown specialize in McMaster Marauders fan and performance gear. Everything a Marauders fan needs to make some noise or cover their selves head to toe in McMaster maroon can be found at these two stores including a range of athletic gear for everything from a casual workout to intense training.

McMaster University Chaplaincy Centre

McMaster University Student Centre, Room 231, ext. 24207

The McMaster Chaplaincy Centre is open to all students and members of the campus community. The Chaplaincy Centre is staffed by:


Rev. Dr. Carol Wood, ext. 24127,


Dr. Michael Fallon, ext. 24123


Fr. Joe Selvanayagam, ext. 24208,


Ruthanna Mack, ext. 24207,

Regular office hours are Tuesday, Wednesday 9:00 a.m. to 4:30 p.m, Thursday 11:00 a.m. to 4:30 p.m., and Friday 9:00 - 12:00 noon. Appointments outside of these hours can be arranged.

The Centre offers personal and confidential counselling for a wide range of concerns; groups to deal with topics such as bereavement support; and an experience of community through suppers, hospitality, Christian worship and discussion groups. In addition, the Chaplaincy Centre provides advocacy for students in need; works cooperatively with a variety of student groups; and promotes interfaith events and dialogue on campus.

Hospitality Services

Commons Building, Room 116, ext. 24422


Bill McFadden

McMaster Hospitality Services is an independent department dedicated to providing students with healthy, nutritious and flavourful food. Vegetarian choices, international food menus, healthy options, quick snacks and made-to-order entrées are readily available. Hospitality Service’s aim is to create a fun and exciting university dining experience, while providing high quality service, variety and great value.

All students living in residence are required to purchase a meal plan. The MAC Express Meal Plan works on a debit system and offers a variety of meal plan options for residence and off-campus students. Depending on the meal plan chosen, students may use their student card at all Hospitality Services locations and at our various off-campus vendors. For 2013-2014, the off-campus vendors included Boston Pizza, Basilique, East Side Mario’s, Gino’s Pizza, Kelsey’s, Pizza Pizza and TwelvEighty Lounge.

Off-campus students and other members of the University community are also free to purchase a meal plan option at the MAC Express Centre located in the Commons Building, Room 128. For more information on meal plans, contact us at ext. 27448, via email at or visit our website at McMaster Hospitality Services has twenty dining facilities conveniently located across campus:

  • Booster Juice is a juice and smoothie bar located in McMaster Student Centre which provides you with energetic, fun, natural and downright addictive beverages.
  • Bymac is located in the David Braley Athletic Centre and features the latest in dining trends which include a Pizza Pizza, Tim Hortons and Freshëns’ innovative new juice concepts.
  • Bridges Café was developed from a student-based initiative and is located in the renovated Refectory basement. It provides an exciting vegetarian concept cafeteria, catering to the ideological and religious dietary needs of students, staff and faculty on campus.
  • Café One located in the Michael G. DeGroote Centre for Learning and Discovery provides Tim Hortons coffee and a variety of ready-made items.
  • CaFFeINe - the Elements located in the Burke Science Building offers a lounge environment for students and faculty with an assortment of snacks and beverages to choose from.
  • E-Café is our eco-friendly location on campus located in the new Engineering Technology Building which is energy efficient and promotes sustainability with the introduction of eco-friendly utensils and packaging.
  • IAHS Café is located in the Institute for Applied Health Science and features Hot-Off-The-Press, iSalad, Piller’s Deli, Pizza Pizza, Tim Hortons, a wrap station and much more.
  • CENTRO @ Commons is located at Commons Building and it’s the home to a diverse marketplace of venues including PasNoodles, Wok Our Way, Need-A-Sub, Piller’s Deli and Fresh Chop Salad Bar. You will find a relaxing dining atmosphere, including big screen TVs, private booths and a spectacular view.
  • East Meets West Bistro is our fine dining facility located in the Mary E. Keyes Residence Building. This restaurant is set in a two story glass atrium and features Asian and Continental cuisine. The Bistro offers gourmet pizza, rotisserie and stir fry menus. Located nearby, My Mini Mac offers Need-a-Pita and Tim Hortons, in addition there is a selection of convenience store products.
  • La Piazza, an open “Marché Style” marketplace is located in the McMaster University Student Centre and features Pizza Pizza, Tomassito’s, Tim Hortons, Piller’s Deli and Creation X International Grill.
  • Fireball Café is conveniently found in the John Hodgins Engineering Building and offers an array of snacks and drinks.
  • Made in Japan- Teriyaki prepares healthy meals with only water and fresh ingredients. Cooks prepare wholesome dishes in the McMaster University Student Centre.
  • Math Café in Hamilton Hall provides fair trade coffee and gourmet cappuccino with a selection of ready-made bakery items.
  • The Reactor Café found in the Thode Engineering Library provides students with a quick and appetizing snack and drink while they study in the library.
  • Starbucks is the largest and most famous coffeehouse company in the world offering their unique hot and cold beverage, pastries and snacks. If you are Starbucks fan, please do not miss our newly opened Starbucks store at McMaster University Student Centre.
  • Tim Hortons is a staple of Canadian culture; the Student Centre and other five locations of Tim Hortons serve freshly brewed coffee as well as donuts and muffins baked right on campus.
  • Williams Fresh Cafe is located at Health Science Centre and provides gourmet coffees and specialty beverages, which are perfectly complemented by pastries, desserts and sandwiches to suit everyone’s taste.

Visit our web site at for our Dining on Campus menus, hours of operation, special events, meal plan information and more.

Housing & Conference Services


Catherine Miller

Conference & Event Services

McKay Hall, Room 124, ext. 24781/24783

Our team in Conference & Event Services would be delighted to assist you year-round with all of your event planning needs! Please call upon us with space requests for any indoor or outdoor, non-academic events. We’re also proud to welcome thousands of summer visitors & conference guests to our picturesque campus from May through August. Let us take care of everything from overnight accommodation in our well-appointed residence buildings, to event registration, to delicious meals and so much more! To learn more about how we can help, drop by & see us in McKay Hall or visit to take advantage of our online request for space.

Off-Campus Resource Centre

McMaster University Student Centre, Room B112, ext. 24086

The Off-Campus Resource Centre (OCRC) maintains up-to-date lists of available rental accommodation in Hamilton, Burlington and the surrounding area. Among other services, it also provides free bus route maps, city zone maps, use of telephones for students to contact landlords, information on housing by-laws and The Residential Tenancies Act, and personal guidance with the housing search. OCRC is operated on a year-round basis. Visit our web site to see all the listings of available rental units by zone and category.

The OCRC is now also home to the Society of Off-Campus Students (SOCS). This student organization is the best way for off-campus and commuting students to make a connection and ensure a full student experience during their undergraduate years here at McMaster


The University owns and operates 12 on-campus residence buildings, accommodating a total of 3578 students. The ten traditional-style residences offer a variety of theme and lifestyle options.

In addition, an apartment-style residence (Bates Residence) accommodates 506 students and a suite-style residence building (Mary E. Keyes Residence) houses 280 students. All apartments and suites are furnished (except for a television).

Approximately eighty-five percent of the spaces in residence are reserved for incoming first-year students entering directly from high school. Admission offers to residence are based on a student’s admission average to his/her academic program. The academic average required to receive a guaranteed offer of residence is reviewed annually. An applicant’s residence status (guaranteed or wait list) is clearly noted on his/her offer of admission.

First-year students receive residence application instructions with their offer of admission to the University. To accept the residence offer, the online Residence Application and deposit must be received by the specified deadline. Deposit payments are only accepted on-line by credit card (VISA/MasterCard/American Express) or by money order received in the Residence Admissions Office. No other payment methods are accepted. This deposit is applied to the student’s residence fees. Students who do not receive a residence offer may apply to the residence waiting list. The first-year waiting list is ordered by academic average for applications received by the deadline date. Students applying after the deadline will be added to the waiting list in order of date received. No deposit is required from students who apply to the waiting list. If a student is guaranteed a residence space but no longer requires it, the student is responsible for cancelling their application by the specified deadline. Failure to do so by the specified deadline will result in forfeiture of the full amount of the deposit.

The Residence Meal Plan is an integral component of living in any of the McMaster University residences and all students living in residence must purchase a mandatory meal plan. Residents use their ID cards as a debit card for food purchases made at Hospitality Services locations on campus. (Note: Residence Fees and Meal Plans do not include the December holiday break).

Please visit for specific Meal Plan information. The Director of Housing and Conference Services is responsible for policy, budget and the overall administration of McMaster’s Residence system. The department has five distinct functional units: Admissions, Residence Life, Residence Facilities, Conference & Event Services and the Off-Campus Resource Centre.

Visit our web site ( to learn more about each residence, the Residence Code of Conduct, and the other services available to McMaster’s residence students.


This area is responsible for residence admission policies and procedures, including: the Residence Agreement/Contract; residence applications, deposits and room assignments; the waiting list and withdrawal procedures; medical and grade appeals; and various Housing publications. Enquiries about residence should be directed to Residence Admissions, Housing and Conference Services, Commons Building, Room 101, (905) 525-9140 ext. 24342; email:


The Residence Life Office is responsible for programs designed to provide students with a positive living and learning environment and to assist them with the transition to university. Living in residence provides students with the opportunity to participate in educational and personal development programs, and positive and inclusive social activities. Residence Life also provides a variety of leadership opportunities including student staff positions.

Residence students and student staff are supported by six full-time Residence Managers, all of whom live in residence. The staff is available to answer questions, ensure community standards are followed and coordinate programs and activities.

All students agree to be bound by the Residence Agreement/Contract and the Residence Code of Conduct as a condition of applying to residence at McMaster University.


The Residence Facilities team objective is to provide safe, comfortable and well-maintained residences that contribute to a positive “living and learning” residence experience and ultimately, student success.

The Residence Facilities team is responsible for:

  • providing custodial and maintenance services;
  • operating the heating, air conditioning and ventilation systems;
  • undertaking capital renovations and improvements;
  • managing the collection and removal of waste and recycling;
  • overseeing the operation of the building safety and security systems.


The two Service Centres, located in the main level of the Mary E. Keyes Residence and the Commons Building, are responsible for:

  • issuing keys/access cards
  • assisting with maintenance requests
  • distributing mail and packages
  • providing information about the residences, residence policies, campus resources and the Hamilton Community

Office of Human Rights and Equity Services (HRES)

McMaster University Student Centre (MUSC), Room 212, ext. 27581

McMaster University affirms the right of each member of its community to live, study and work in an environment that is free from discrimination and harassment. The Office of Human Rights & Equity Services Office (HRES) ensures that McMaster’s Sexual Harassment Policy (SHP), Anti-Discrimination Policy (ADP), and Accessibility Policy are administered efficiently, effectively and fairly. HRES also works with campus community members to further the University’s third strategic goal of ‘building an inclusive community with a shared purpose” and to develop McMaster as a community where all students, staff and faculty can learn, work and live in an environment that fosters inclusion, accessibility, equity and respect.
HRES promotes an environment free from discrimination and harassment, and provides confidential services which include:

  • consultation and advice on harassment, discrimination and other human rights-related issues
  • guidance on the dispute resolution processes and attempts for confidential resolution
  • awareness-raising and education on harassment, discrimination, accommodation, and other human rights-related issues

International Student Services (ISS)

Gilmour Hall 104, ext. 24748

The major purpose of the office is to provide international degree-seeking students, short-term international students and internationally-minded Canadian students with the following services:

  1. Welcome, Orientation and Mentoring programs for international (degree-seeking and exchange) students;
  2. Educational workshops on issues not taught inside classrooms, such as transition issues, immigration matters, student success, careers, work opportunities,and other activities geared to enrich the student experience;
  3. Administration of international exchange and student mobility programs that provide opportunities for students to work, study, volunteer and intern abroad;
  4. Counselling on working abroad;
  5. Liaising with sponsoring agencies, foreign governments, consulates and embassies;
  6. General advising and counselling regarding personal, financial, academic and careers matters.

ISS also administers University Health Insurance Plan (UHIP), the mandatory insurance plan for all international students in the province of Ontario.


Student Accessibility Services (SAS)

McMaster University Student Centre, Room B107, ext. 28652
Teletypewriter (TTY): (905)528-4307
Fax: (905)528-3749

Student Accessibility Services offers a variety of supports for students with disabilities. We work with full-time and part-time students, as well as prospective students. SAS assists students with disabilities to meet their academic and disability-related needs. Staff members work with students one-on-one and in groups to deliver a number of supports (listed below).

  • Accommodations for Courses
  • Learning Strategies
  • Assistive Technologies
  • Groups and Events
  • Test & Exam Administration
  • Note-taking
  • Provision of other supports as needed

Please Note: To establish their accommodations, students must meet with a Disability Coordinator at SAS: To start this process in time for classes, students are encouraged to connect with SAS as soon as possible.

Office of Student Conduct and Community Standards

Mary Keyes Residence, ext. 23845


Allison Drew-Hassling

For a complete listing of Student Conduct and Community Standards contacts, please visit our web site at The Office of Student Conduct and Community Standards is a unit within Student Affairs that promotes student rights and responsibilities through the administration of the Student Code of Conduct, Residence Code of Conduct and the Athletic Code of Conduct. We strive for the implementation of a fair and efficient Student Conduct Process with an emphasis on informal resolution and educational outcomes.

The Office of Student Conduct and Community Standards contributes to the University’s efforts to create and enhance the ethical environment of the campus community by addressing behavioural expectations for student civility and personal conduct. We work collaboratively with the University community to create an environment that is safe, inclusive, fair, respectful, conducive to learning, and embraces diversity.

Student involvement is encouraged through participation on The Peer Conduct Board (PCB). The PCB hears cases of alleged misconduct and recommends appropriate sanctions. Students are also able to participate in a volunteer position as a Peer Conduct Advisor (PCA). Students are able to seek advice from a PCA on the student conduct process at McMaster.

Office of Student Financial Aid & Scholarships

Gilmour Hall, Room 120, ext. 24319
General Student Inquiries: Visit Ask McMaster on our website above


E. Seymour

In a given academic year, over half of the students at McMaster will access at least one of a variety of financial aid programs administered through the Office of Student Financial Aid & Scholarships. These programs include the Ontario Student Assistance Program (OSAP) and OSAP for Part-Time Students. Out-of-province government student aid programs, the Ontario Tuition Grant, the McMaster General Bursary and undergraduate scholarships are also administered through this office. Our experienced staff offers information and drop-in counselling to assist students in accessing available resources. All discussions with students are voluntary, private and confidential. For more detailed profiles of program offerings, please refer toUndergraduate Academic Awards and the Student Financial Aid sections in this Calendar.

Student Success Centre

Gilmour Hall, Room 110, ext. 24254!/macssc

Office Hours:

Monday to Thursday 9:00 am - 7:00 pm
Friday 9:00 am - 4:30 pm during the academic year.
During exams and the Summer Session we are open Monday to Friday 9:00 am - 4:30 pm.


Through our programs, services and community partnerships, we inspire students and alumni to engage in learning opportunities to achieve academically, personally and professionally. We help students learn, experience and soar in the areas of orientation, and transition, academics, career and employment, leadership, community engagement, service-learning.


The Student Success Centre (SSC) assists students in developing the skills and strategies needed to achieve academic success. We offer a wide range of services and programs that can help students excel during their time at McMaster.

  • Orientation programs provide opportunities to learn about the skills needed to achieve success in the classroom and encourage students to get involved in activities that enhance their university experience and enable them to meet new friends before classes begin in September.
  • Academic and writing skills on a drop-in basis, in workshops, clinics and one-on-one sessions with an advisor.
  • MacServe service-learning programs integrate service in the community with learning outcomes and reflection.
  • Career counselling & advising helps students conduct research, explore career options & make education and career decisions.
  • Career Planning Group employs assessment tools to help guide students in their career choices; Career Storm Navigator and other online tools are available as well as a comprehensive resource library.


At the SSC, we believe that involvement in and around the McMaster community enhances personal growth. These are some of the programs we offer to engage students in meaningful experiences that contribute to their overall personal development:

  • Welcome Week enables incoming students to make connections at the university and in the Hamilton area.
  • The Student Success Leader program helps students develop and enhance leadership skills.
  • MacServe programs enable students to make an important contribution to local, national and international communities and bring that learning back to their classroom experiences.
  • Experiential programs, like job shadowing and Career Field Experience, give students access to first-hand information about job skills and industry experience.
  • MentorLinks, an online database, connects students to McMaster alumni & professionals from a variety of career and educational backgrounds
  • The Pop the Bubble campaign encourages students to explore all that Hamilton has to offer.


Our commitment to student success begins when a student accepts an offer of admission until five years after they graduate. We offer programs and events to guide students through transitional times and help them achieve their professional goals. For example:

  • The Dr. Mary E. Keyes Certificate of Leadership Development helps students develop, learn and refine leadership skills.
  • Networking events and career fairs give students opportunities to connect with employers and gain experience
  • Career coaching for recent graduates helps ease the transition from university life to the workplace.
  • McMaster Volunteer Connections connects interested students with information about on-campus, local and international volunteer opportunities.
  • OSCARplus ( is an enhanced job-posting & student development portal that provides students with access to employment opportunities.

For more information about us, visit, send an email to or call 905- 525-9140 ext. 24254.

Student Wellness Centre

McMaster University Student Centre, Room B101, ext. 27700


Rosanne Kent


Dr. Janice Young


Dr. Debbie Nifakis

…supporting students in reaching their full potential.

The Student Wellness Centre (SWC) is here to support students with any health and wellness challenges they may face. Staffed by highly qualified service providers (family physicians, personal counsellors, registered nurses, psychologists, psychiatrists, wellness educators) with a special interest in university students, we provide accessible, confidential and caring services.

  • Medical/Health Care: assessment and treatment of illness and injury, health check-ups, immunizations and allergy shots, dressing changes and suture removal, sexual health counseling and testing, birth control counseling, nutrition and weight management. Specialty health services include psychiatrist, sports medicine specialist, and naturopathic medicine.
  • Counselling & Mental Health Support: to help students with any issue that may affect their success or well-being. Common concerns include substance use, anger, relationship issues and low self-esteem. Mental health concerns may include depression, anxiety and eating disorders. SWC also offers crisis counseling, as well as groups and workshops for developing new skills.
  • Wellness Education in the SWELL: resources on stress, nutrition, substance use, sexual health, mental health and fitness. Professional staff and trained student volunteers provide wellness education outreach and a drop-in resource area. Smoking awareness and cessation support services are offered during the academic year. Opportunities are available for volunteering and academic placements. Visit the Student Wellness Education Lower Lounge (SWELL), in the McMaster University Student Centre basement, Rm. B118 - a place to relax, grab a tea, and chat.

Open Year Round, Monday to Friday, Day and Evening Hours

Office of Sustainability

Wentworth House, Room 118, ext. 21575


Kate Whalen


McMaster University will apply its immense potential and engage its creative and innovative campus community to advance sustainable operations and growth. McMaster is helping to shape the minds and values of a new generation of leaders and decision makers by integrating an environmentally, socially and economically sustainable consciousness into all aspects of the University lifecycle through innovation, scholarship, research, education, communication, collaboration, community engagement and implementation.

Priority Initiatives

With a focus on providing students with the opportunity to take part in interdisciplinary, student-led, community-based, and experiential learning related to sustainability, the following programs have been developed and maintain the primary focus of the office with the goals to enhance the student learning experience:

Sustainability Internship Program

McMaster’s Sustainability Internship Program was created in 2009 by McMaster’s Office of Sustainability in collaboration with a group of highly engaged Faculty Members and their students. The program was developed with the purpose of enabling students who have a passion for sustainability to facilitate application of their formal education from sustainability theory to practical application. McMaster’s Sustainability Internship Program has been expanded each year for the past four years and has supported more than 300 students in experiential learning at McMaster.

The objectives of the program are as follows:

  • Provide internship opportunities for McMaster students to lead their own sustainability project and practically apply their educational learning at McMaster and/or within the broader community.
  • Highlight the achievements of students who have successfully completed their internship
  • Provide an avenue for collaboration and information sharing between students, faculty, staff and the broader community.

Minor in Sustainability

Addressing sustainability in our society poses interdisciplinary challenges that require interdisciplinary solutions. Currently, sustainability is taught in silos within individual Faculties, and most often within individual and isolated courses. The goal of the minor is to alter this pedagogy and teach sustainability both within and across Faculties. The minor will provide a path for students to study diverse aspects of sustainability from different disciplines and integrate them into a cohesive whole.

This new interdisciplinary minor, developed jointly by the Faculties of Business, Engineering, Humanities, Science, Social Sciences, and the Arts & Science Program, has been designed according to the following guiding principles, established by the Interdisciplinary Minor in Sustainability Task Force:

  • Provide students with foundational sustainability knowledge
  • Create a consciousness and respect for the diversity of sustainability perspectives held in different Faculties
  • Ensure an interdisciplinary educational experience
  • Encourage and support student-directed learning
  • Complement existing McMaster educational offerings while avoiding redundancy
  • Ensure inter-faculty equity, including student accessibility

Graduate/Undergraduate Collaboration in Experiential Learning (GUCEL) Program

The GUCEL Program encourages graduate and undergraduate students to work together on an interdisciplinary project, resulting in the creation of novel intellectual communities. This dynamic interaction facilitates the development of an intellectual community through the exchange of ideas, knowledge, and perspectives. Furthermore, students have the opportunity to expand their existing intellectual community to include individuals from across campus, representing a variety of disciplines and levels of study.

Teams are responsible for initiating and implementing a project either within McMaster University or the larger community. In addressing such a “real-world” problem, students engage with academic knowledge in an applied and experiential manner. The GUCEL Program not only promotes engaged student learning, but also fosters engaged participation of McMaster staff and/or community members. The GUCEL Program is supported by the School of Graduate Studies, through a SPICES grant.

GUCEL Program objectives are as follows:

  • Enhance the student experience by contributing to an intellectual community and encouraging engaged scholarship.
  • Encourage interdisciplinary and multi-level collaboration between graduate students and undergraduate students.
  • Foster a culture of collaboration among students, faculty, staff, and members of the broader community.

For more information please visit us at

Sustainable Future Program

Kenneth Taylor Hall, Room B110, ext. 21575

Kate Whalen

McMaster developed the Sustainable Future Program to provide undergraduate students with the opportunity for interdisciplinary, student-led, community-based, and experiential learning related to sustainability. To maintain a truly interdisciplinary experience, each course within the program is open to all students, and enrollment is distributed across all faculties.

The guiding principles of the Sustainable Future Program are as follows:

  • Teach students about sustainability from an interdisciplinary perspective.
  • Provide the opportunity for self-directed, interdisciplinary and experiential learning.
  • Support student learning within the University and local community.
  • Engage undergraduate students in taking part in meaningful, experiential research.
  • Foster opportunities for students to place local knowledge and local action within a global context.

For more information please visit us at

Transportation, Parking and Security Office

Parking Services

E.T. Clarke Centre Room 102, ext. 24232
Monday to Friday 9am to 4pm

Parking Services encourages active and sustainable modes of transportation to preserve the natural environment. We work collaboratively with transportation providers, such as GO Transit, and the Hamilton Street Rail (HSR). We have a well-developed carpooling program, complete with an electronic ride matching services, which is supported by Smart Commute Hamilton. McMaster maintains a secure bike storage facility, and CycleSafe bike locker, as well as hundreds of public bicycle parking spaces. Parking Services has recently introduced the Flex Pass to students, faculty, and staff as a way to offer flexibility to parking on campus and to support the use of sustainable modes of travel. The Flex Pass is a flexible parking permit which allows the permit holder 10 entries and exists to most lots on the main campus for a cost of $90. For more information on the Flex Pass, please visit Parking Services Office website.

Students may now purchase parking permits via our online permit sales application.

All permits purchased and renewed through the online system require payment by credit card and debit. Please allow 30 minutes for your permit to become active. If you have purchased a new transponder, it will be available for pickup at the Parking Services Office during business hours, Monday to Friday 9am to 4pm. Please bring photo identification and a copy of your purchase receipt. If you have an existing transponder, do not throw it away and do not return it to the Parking Office. Your transponder will be reprogrammed based on the parking duration and lot preference selected and the amount authorized on your online or in person application.

If you wish to use a payment method other than credit or debit card please fill out an application form and either mail your request with cheque or money order to the Parking Services Office, or bring your completed application to the office in person. In person payments accepted are debit, cash and cheque.

Undergraduate students not in residence may apply for available spaces in Lot M or Stadium Underground. Applications may be made on-line at the Parking Services website. For Stadium Underground parking, purchase early as a wait list begins mid July. Students living in a campus residence can apply for parking in Lot M or Stadium Underground parking.
NOTE: Applications will not be processed if there are outstanding fines against the applicant or the vehicles being registered, and/or if parking privileges have been withdrawn.

All students must have a valid McMaster ID card to be issued a parking permit. Special arrangements can be made for disabled parking privileges. Copies of the complete rules and regulations concerning parking at McMaster University are available at the Security and Parking Services Office or on the Parking Services website.
The Security and Parking Services Office has the overall responsibility for dealing with parking matters. If you have a problem, parking personnel will assist you.

Security Services

E.T. Clarke Centre, ext. 24281

Security Services employs uniformed Special Constables who patrol the campus on foot, bike and car 24 hours a day, 365 days a year. Security Services works under an agreement with the Hamilton Police Service to provide both security and police services on the campus. A coordinated effort with other University services make McMaster a safe and secure environment. McMaster Security Services primary responsibility is the protection of persons and property within the McMaster community. This office is open 24 hours daily. Security utilizes CCTV cameras on campus to enhance safety and security. Security also maintains and activates the university emergency procedures for any crisis on the campus. Community members are encouraged to be familiar with campus emergency procedures Telephone calls are always answered personally for emergencies or general information. Please visit our web site for more information.

Student Government and Organizations

McMaster Association of Part-time Students (MAPS)

McMaster University Student Centre, Room 234, ext 22021


Established in 1979, MAPS is recognized by the McMaster University Board of Governors as the student association that represents the distinct needs of part-time students including undergraduate degree students enrolled in less than 18 units (in any academic session), certificate/diploma students enrolled at the Centre for Continuing Education (CCE), and Clinical Behavioural Science (CBS) students. MAPS has formal observer status at the Board of Governors and Senate and is invited to attend meetings of Undergraduate Council, the Associate Deans Group, and other consultative bodies where MAPS demonstrates its commitment as a campus partner that collaborates with University stakeholders in strategic planning and service delivery.

MAPS’ members typically balance the demands of home, work, and higher learning -in contrast to students that have followed a more conventional and linear path directly from high school to post-secondary education. As a result, their different needs drive MAPS’ advocacy on their behalf. Advocacy initiatives have included preventing the elimination of free tuition for seniors (students aged 65 or over), opposing the replacement of 3-year general degrees with 4-year general degrees, and opposing the restructuring and prorating of ancillary fees that would result in part-time students paying substantially more for services that they do not need or use.

Given that part-time students are generally not eligible for student financial aid via the Ontario Student Assistance Plan (OSAP), MAPS has established substantial bursary endowments totaling over $1 million dollars; which generates tens of thousands of dollars in bursaries each year in order to help part-time degree and certificate students with the cost of pursing higher learning. In addition to bursaries, MAPS has several awards, some of which have a financial component, which recognize the academic and extra-curricular accomplishments of part-time students. These awards are presented at MAPS’ Annual Awards Dinner, the CCE Graduation Ceremony, and the various University convocations.

MAPS also provides an office and lounge with resources for students seeking assistance with navigating the various facets of the University including application, registration, and course selection. Located on the second floor of the McMaster University Student Centre (MUSC), Room 234, MAPS members can meet other part-time students, enjoy a secluded, less crowded place on campus to study and prepare for class, make use of the computer bank with internet access, and print and make photocopies. Given the large number of part-time students enrolled in evening classes, the MAPS Office has extended hours, Monday through Thursday, from 9:30 am until 7:30 pm. Friday, the MAPS Office is open from 9:30 am until 2:00 pm.


McMaster Students Union

McMaster University Student Centre, Room 201, ext. 22003



The McMaster Students Union (MSU) is a student-operated corporation with a cash flow exceeding $10 million and extensive operations spanning 35 unique services. More than 22,000 full-time undergraduate students (enrolled in 18 units or more) are members of the MSU by virtue of their supplementary fees paid at registration.

Services of the MSU

Considered one of the most extensive student unions in Canada, the MSU offers an array of services, as well as employment and volunteer opportunities for McMaster students. These services include the campus restaurant/night club and coffee lounge (TwelvEighty), a convenience store (The Union Market), the Underground Media+Design Centre, an information centre (Compass), the Queer Students Community Centre (QSCC), a yearbook (The Marmor), the Student Health and Dental Insurance Plans, the Campus Events department (which organizes much of Welcome Week, Homecoming and other special events throughout the school year), the MSU Child Care Centre, and a jointly funded Ombuds Office. The MSU offers volunteer opportunities through the Emergency First Response Team (EFRT), the campus radio station (CFMU 93.3 FM), the student newspaper (The Silhouette), the Student Walk Home Attendant Team (SWHAT), the Student Health Education Centre (SHEC), Diversity Services, an environmental service (MACgreen), the Maroons-the campus spirit squad, a food bank (MAC Bread Bin), and a very diverse clubs system with more than 350 clubs, including academic, recreational, religious, cultural and social issues.

Student Government


The Student Representative Assembly (SRA) consists of 35 elected individuals who represent student interests in crucial matters and is the legislative body of the MSU. The President of the MSU is elected by the entire student body, while the Vice-Presidents Administration, Education and Finance are elected by the SRA.The MSU also offers a First Year Council (FYC) made up of first year students which deals with issues specific to first year students.


McMaster University Student Centre (MUSC)

The MSU is the major stakeholder in the McMaster University Student Centre. Most of the mentioned services are located here, including the offices of the MSU President and student representatives. For further information, visit the MSU Main Office, MUSC Room 201, call (905) 525-9140, ext. 22003 or visit our website.

McMaster University Alumni Association

Alumni House, ext 23900 or 1-888-217-6003 (Toll-free)

Following convocation, all graduates of McMaster University automatically become members of the McMaster Alumni Association (MAA) and join our over 157,000 alumni living in 140 countries. The Association’s mission statement addresses a number of goals: support of McMaster University, involvement of alumni, recognition of alumni achievements, alumni services and benefits, alumni communication, and involvement of current students.

Alumni are invited to participate in a variety of events and programs each year designed to keep alumni connected to McMaster and each other, both in the greater Hamilton area, and around the world. Alumni events are held in larger geographic centres where there is a concentration of alumni residing, such as Vancouver, Ottawa, Toronto, Chicago and Hong Kong. Within the Hamilton and Toronto areas, new graduates can take advantage of MAC10, a program of social, professional and intellectual events to help them in the transition to life after their studies. The Albert Lager Lecture series facilitates life-long learning with fascinating lectures on a vast array of topics. A Family Event Series encourages grads to share their McMaster experiences with their families, and the Women’s Series brings in speakers to address issues and topics of particular interest to alumnae. Our traditional reunion weekend, Alumni Weekend, held in June each year, along with Homecoming activities each Fall, are always highlights of the alumni calendar where we welcome hundreds of alumni back to Mac. Whether near or far, alumni can stay in touch and informed by following McMaster Alumni on Twitter, Facebook and LinkedIn, participating in Livestream events or viewing podcast events on McMasterUTV. Be sure to visit us at These along with many more programs, provide opportunities for all alumni to find their way to connect with McMaster. But you don’t have to wait to graduate to participate! The MAA offers great events and programs too that enhance their student experience and get them ready for Life After MAC.

The Association also provides unique and valuable services and benefits to alumni. Alumni can experience exclusive trips, purchase branded McMaster merchandise, use their McMaster MasterCard to help benefit the Association, receive high-quality home, auto, life, dental and extended health insurance at group rates, or investigate the other services offered through the MAA.

The McMaster Alumni Association also acts as an advocate, with representatives on the University Senate and Board of Governors. These representatives, along with other elected alumni, compose the MAA Board of Directors, and along with hundreds of other alumni volunteers, provide alumni programming in conjunction with the Office of Alumni Advancement. Both the Office and the Association can be contacted in Alumni House, or by phone at (905) 525-9140 ext 23900, 1-888-217-6003 (Toll free), by email at Connect with McMaster University Alumni on LinkedIn and

Ombuds Office

McMaster University Student Centre, Room 210, ext. 24151


Carolyn Brendon
Kileen Dagg Centurione

The Ombuds Office provides information and advice to the McMaster community to assist in the resolution of University related complaints and concerns. The Ombuds Office handles academic and non-academic matters as well as issues arising out of the provision of services. Students come to the Office with questions about such issues as grade appeals, petitions, codes of conduct and employment on campus.

The Ombuds Office is a neutral, confidential service provided by the McMaster Students Union in conjunction with the University.